This Privacy Policy describes how Van Every Family Chiropractic ("we," "us," or "our") collects, uses, and shares information when you visit our online guide pages and submit information to us.
1. Information We Collect
Information you provide directly:
- Your first name (required)
- Your email address (required)
- Your phone number (optional)
- Whether you check the SMS consent box (only relevant if you provide a phone number)
Information collected automatically when you submit the form:
- The specific guide or topic you requested and the page on our site you submitted from
- Marketing attribution parameters present in the URL when you visited (utm_source, utm_medium, utm_campaign, utm_content, utm_term)
- Your IP address, approximate location derived from it, and basic browser and device information that is part of normal web request logging by our hosting and customer relationship management providers
- The date and time of your submission
We do not collect medical history, payment information, Social Security numbers, or any other sensitive personal information through these forms.
2. How We Use Your Information
We use the information you provide to:
- Send you the guide you requested
- Send follow-up educational emails about the topic of the guide and related nervous system topics
- Share information about Van Every Family Chiropractic services that may be relevant to you
- If you opt in by checking the SMS consent box, send appointment-related and educational text messages to the phone number you provide
3. Email Communications
By submitting your email through our forms, you agree to receive emails from Van Every Family Chiropractic. Every email we send includes an unsubscribe link, and you can opt out at any time. We honor unsubscribe requests within 10 business days, as required by the CAN-SPAM Act of 2003.
4. SMS Communications
If you provide your phone number and check the SMS consent box, you agree to receive automated text messages from Van Every Family Chiropractic at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe; reply HELP for help. SMS consent is never a condition of any purchase, service, or guide download. Mobile information (phone numbers and SMS opt-in status) is never shared with third parties for their marketing purposes.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We share information only with service providers that help us operate our business, such as our customer relationship management platform (GoHighLevel) and the email and SMS delivery services it uses. These providers are contractually obligated to handle your data responsibly and use it only to deliver services on our behalf.
We may also disclose information when required by law, valid legal process, or to protect our rights, property, or safety, or those of our patients or the public.
6. Cookies and Analytics
Our guide pages do not load third-party advertising or cross-site tracking cookies. Our hosting and form-handling providers may use minimal first-party cookies or session storage required for the form to function (for example, to prevent duplicate submissions).
7. Your Choices
- Unsubscribe from emails: click the unsubscribe link at the bottom of any email we send you.
- Stop SMS messages: reply STOP to any text message from us.
- Request deletion or access: contact us using the information below to request that we remove or provide a copy of the contact information we hold for you.
8. Children's Privacy
Our forms are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us so we can remove it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide. No internet transmission is 100% secure, but we work with vendors that maintain industry-standard security practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates the last revision. We encourage you to review this page periodically.
11. Contact Us
For questions about this Privacy Policy or how we handle your information: